Consultation – Preparation
What to bring to your initial consultation and how the appointment works.
Patient Information
Well prepared, well informed.
Answers to the questions that come up before and after an appointment — from preparing for your consultation and what your results mean to billing with your health insurer.
Before Your Appointment
The better prepared you are, the more time there is for the consultation itself.
Laboratory – Preparation & Values
Fasting, medication, timing: what matters before a blood test.
Ergometry
Preparing for the cardiovascular exercise test and how it works.
Consent Form
What you consent to and how your data is used.
Patient information leaflet
The clinic’s information leaflet to read at your leisure.
Understanding Your Results
Reference guides to everything in your documents.
Laboratory – What do my values mean?
What your laboratory values tell you – and what a value outside the normal range means.
Diagnosis codes
The codes on invoices and reports, in plain language.
Prescription abbreviations
From “a.c.” to “ad us. propr.”: the abbreviations on your prescription.
Costs & Insurance
What basic insurance covers, what you pay yourself – and why.
Statutory billing rules
How billing works in Switzerland and which rules apply.
The health insurer covers...
Which services your health insurer covers and which it does not.
Accidents
What applies after an accident and who pays for treatment.
Tax savings
Claiming medical costs in your tax return.
Insurance law
Glossary from A to Z: terms from Swiss social insurance and liability law.
Practical Information
Payment details and accommodation for those travelling from further away.
Bank details & identification numbers
Bank details, VAT and identification numbers.
Hotel recommendations
Hotels near the clinic, with travel time to Kilchberg.
Anything else?
Call us or write to us — we will answer your question before your appointment.
Go to the contact page